Terms & Conditions of Service

Ordering our services and accessing your account/server is deemed acceptance of these Terms & Conditions and our Acceptable Use Policies. This is a summary of the main points of our Terms. A full copy is available on request.

Please note that hosting365.ie may terminate your account without notice and without refund for any breach of these Terms.

General Terms

• We do not allow Warez, illegal MP3 Sites, Pornographic Sites or IRC Bots.
  
• Your domain remains at all times your property as the registrant and can be transferred away from hosting365.ie at any time at your sole discretion.
  
• Your server (inc FTP and Shell access) is for your personal use only. You must not divulge the password to any other person, and you should take reasonable precautions to ensure that it is not discovered by other people.
  
• Data stored on our servers is not guaranteed to be backed up. It is recommended that you keep an independent backup of all data stored on your server.Hosting365.ie accept no responsibility for any loss of data, however incurred.
• We shall not be held liable for any loss or damages caused by the use or misuse, unavailability or removal of services.
  
• When your account is closed, all files (including web pages, etc.) will be deleted.
  
• We reserve the right to cancel your account at any time without notice.
  
• We reserve the right to amend and update these Terms and Conditions at any time without notice.
  
• To protect your privacy we never distribute your name or e-mail address to any third parties.
  
• Users must not participate in any form of un-solicited bulk e-mailing or Spam. Failure to observe this condition will result in immediate disconnection of service.
  

Refunds

• If you take out one of yearly packages we expect you to commit for this period of time. Because of your commitment, we offer a discount on the normal monthly price of our accounts. If you cancel your account within your service period then we will not make any refunds on any unused portions of your account. While we do not offer refunds for pro-rated service (beyond our 30 day money back guarantee which is applicable to some accounts only) you have no obligation to continue using our service.
• Our 30 day money back guarantee (applicable to some accounts only) excludes the refund of domain name registration fees or set-up fees.

• In the event that Hosting365.ie terminates your account for violation of these terms and conditions you will not be entitled to the return of any fees paid with respect to any such terminated account service.

Credit / Payment

• Credit Terms are provided only to Government bodies and local Government.
  
• The customer is responsible for all charges on the service account until a written cancellation request is received by standard mail or fax , signed by the Administrative Contact for that account. When paying by Credit or Debit card, your card will automatically be billed the agreed amount on the recurring anniversary unless notice is received in writing to the contrary or you modify your billing profile through your control panel.
• If your account/service is activated before payment is made then payment must be sent in full by return.
• If payment is not made in full within 14 days your account will be suspended on our systems. If payment is still not made in the following 7 day period, your account will be deleted from our servers and all DNS services will stop.
  
• All packages have no minimum term unless packages which have been paid 1 year in advance, in which case a 1 year commitment is required.
  
• After 30 days, refunds will not be provided.
  
• If paying monthly, you will receive a monthly statement, available through your control panel.
• Any refused/returned payment, by Credit Card, Laser Card, Standing Order, Direct Debit or Cheque, shall result in an administration fee of € 5 being applied to your account.
• For reseller accounts where the end-user makes unsolicited contact directly with Hosting365, we reserve the right to facilitate that customer by transferring their account to our systems.
  

Bandwidth

• If your bandwidth reaches the points where it has an adverse affect on other clients we reserve the right to disable your site or throttle your connectivity until you can reduce your bandwidth usage.
  
• Each server includes a nominated amount of bandwidth, if you use more than this amount then you agree to pay for this bandwidth at the rates listed on hosting365.ie/servers365.ie
  

Web pages

• Commercial use of web and ftp space is permitted.
  
• You will be responsible for the content of your pages, including obtaining the legal permission for any works they include and ensuring that the contents of these pages do not violate Irish or European law.
  
• You will be held responsible for and accept responsibility for any defamatory, confidential, secret or other proprietary material available via your page(s).
  
• We reserve the right to remove material deemed inappropriate from your web pages, without prior notice. hosting365.ie does not allow Warez, Adult sites or illegal MP3 web sites on their servers.
• Customer may not use the hosting365.ie services to create, host or transmit any unlawful, libellous, abusive, offensive, vulgar or obscene material or engage in activities deliberately calculated to cause unreasonable offence to others.